Let’s just get this out of the way: your culture isn’t a pizza party.
Sure, your team might enjoy a free lunch. But they’re not enjoying why they’re getting it. When your employees are overworked, under-supported, and your leadership’s version of “thanks” is a few slices of lukewarm pepperoni and a cupcake from Costco—your culture isn’t thriving. It’s surviving on crust and vibes.
What’s worse? You know the moment. You hand out that pizza and hope it’s enough to smooth over tension, quiet the complaints, or give the illusion of appreciation. And maybe it works. For a day. But that’s not culture. That’s damage control in a to-go box.
Culture Is What You Do—Not What You Hang on a Wall
Let’s talk about what culture actually is. It’s not a value statement printed in glossy font and slapped on your website. It’s not the well-hung vinyl letters in the breakroom that spell out “Respect, Integrity, Excellence” while your team silently questions whether any of that actually shows up in day-to-day decisions.
Culture is lived behavior. It’s how leadership communicates (or doesn’t). It’s how your team is treated when no one is watching. It’s whether someone feels safe enough to say, “This isn’t working,” and trusts that they’ll be heard—not punished. Culture shows up in what you tolerate, what you reward, and what you excuse away with a joke and another box of pizza.
Culture Forms Without You—And That’s the Problem
One of the biggest mistakes leaders make is thinking that if they don’t actively build a culture, one won’t form. It will. And you probably won’t like the result. Culture grows in the space between what you say and what you actually do. And when leadership stays silent, disengaged, or detached? Culture doesn’t just slip—it unravels.
Suddenly, you’ve got gossip, tension, and people side-eyeing each other in meetings. Fights start over the pettiest things. Someone who used to be a top performer is now showing up late and avoiding eye contact. Why?
Because culture, when left unmanaged, will evolve into survival mode. And survival culture is toxic.
Managers who want to be the “cool ones” avoid hard conversations. Leaders who are conflict-averse ignore red flags until they’re on fire. And the team? They see it all. You can’t Instagram your way out of it. No amount of branded hoodies will hide that.
So… How Do You Actually Fix a Culture That’s Slipping?
You’re not stuck. Culture can be repaired. And more importantly, it can be rebuilt better—without leaning on gimmicks. Here’s how to start:
1. Define What You Want Your Culture to Be
You can’t fix what you haven’t clearly defined. What do you want your team to feel when they show up to work? What kind of environment are you trying to build? Get brutally honest and put it in writing. What are your values? What’s your mission beyond just making money? This isn’t fluff—it’s your foundation.
2. Stop Relying on “Culture Fit” as a Hiring Tool
Hiring for “culture fit” often turns into hiring people who look, talk, and act like everyone already on the team. That’s not culture—it’s an echo chamber. Instead, start hiring for “culture add.” Ask yourself: How can this person’s perspective, background, or skills make our team better—not just more of the same?
3. Prioritize Recognition and Appreciation
Culture isn’t just about policy—it’s about people. If your team is working hard and no one’s acknowledging it, don’t be surprised when burnout and resentment start creeping in. Make appreciation regular, visible, and tied to your values. Recognition isn’t a bonus—it’s the bare minimum.
4. Invest in Employee Development
If your team doesn’t see a path to grow, they’ll eventually walk out. One of the most overlooked elements of culture is development. Your people want to improve. Give them the resources, mentorship, and clear feedback to get there. Growth doesn’t just benefit them—it’s fuel for your business.
5. Use Meetings to Reinforce (Not Dismantle) Culture
If your meetings are chaotic, negative, or performative, your culture will follow. Meetings are a reflection of how you work together. They’re your biggest stage. Use them to drive alignment, collaboration, and purpose—not just agendas.
How Do You Measure Culture?
You can’t measure culture with a spreadsheet—but you can track the impact of your culture with the right tools.
The best place to start is with an employee engagement survey. Ask the right questions: Do employees feel aligned with company goals? Do they understand how their work connects to the bigger picture? Do they feel like they can speak up without retaliation? Low scores in these areas tell you your culture needs work.
You can also gain valuable insights through:
Culture isn’t a vibe. It’s a system. And when you start tracking how people actually feel about being at work, you’ll find out whether that system is working—or needs a full reboot.
Focus groups – Small sessions where people feel safer sharing what’s really going on.
Exit interviews – An honest view of why people are leaving, and whether culture had something to do with it.
Open comment boxes or anonymous feedback tools – Real talk, minus the fear of being “the one who said it.”
Final Thoughts (and Yes, You Can Still Order Pizza… Responsibly)
Pizza can be a reward. It can be a celebration. But it’s not a fix. The culture you build should show up in every decision, every conversation, and every level of your business. And if it doesn’t? Your team already knows. They’ve already talked about it in the group chat.
Culture is what happens when no one’s looking. It’s what gets said at lunch when leadership walks away. It’s the quiet quitting, the passive disengagement, the constant turnover you can’t explain.
So before you start planning your next “fun Friday,” take a look around. Talk to your people. Ask how they’re really doing. Create space for feedback. And don’t be afraid to own the hard stuff—because that’s where real change starts.
And if you need help figuring out what your culture is actually saying, or how to rebuild it into something people want to be part of, NevadaHR is here. We’re not here to judge your pizza. We’re here to help you build something better—one decision, one conversation, and one value-aligned action at a time.